Connectors

A connector gives an agent live access to a service you already use. Connect one and its tools become available in conversation, with no integration to write.

Connector catalogue

Connectors attach to one agent, so a public storefront agent and an internal one never share access. Connect the same service to two agents and each holds its own credential.

Commerce

Catalogue, carts and store policies.

Shopify
Nothing to enter
Search the catalogue, build a cart and answer questions about returns and shipping.
WooCommerce
Paste a key
Search the product catalogue of a WooCommerce store.
Wix
Sign in
Read catalogue and store data from a Wix site.
Salesforce Commerce Cloud
Paste a key
Shopper APIs for catalogue and cart on a B2C Commerce storefront.

Payments

Charges, refunds and billing history.

Stripe
Sign in
Look up payments, customers and subscriptions.
PayPal
Sign in
Look up transactions and orders.

Knowledge

Documents, records and published content.

Notion
Sign in
Search pages and databases so the agent answers from your own documentation.
Airtable
Sign in
Read and update records and schema in your bases.
Webflow
Sign in
Read sites, collections and CMS items.

Work tracking

Issues, tasks and projects.

Linear
Sign in
Read and raise issues so a conversation can become tracked work.
monday.com
Sign in
Read boards and items.

Engineering

Errors, data and infrastructure.

Sentry
Sign in
Read issues and events, and manage projects, teams and alerts.
Supabase
Sign in
Work with projects, databases, storage and edge functions.
Cloudflare
Sign in
Read logs and analytics to answer questions about traffic and errors.

Automation

Reach tools that have no connector of their own.

Zapier
Sign in
Run the Zaps you expose, reaching tools with no connector of their own.

How connectors authenticate

What a service asks of you depends on how that service publishes access.

Kind	What you do
Nothing to enter	The store already publishes what an agent needs. Type the address and it is connected.
Sign in	You are sent to the service, you approve the access, and you land back here. Duvi never sees your password.
Paste a key	You create a credential in the service and paste it in. It is encrypted and never shown again.

Shopify asks for nothing at all. Every Shopify store already publishes a shopping interface, so the storefront address is the whole setup.

Connect a service

Open the agent
Go to the agent, then Integrations.
Pick the service
The catalogue is grouped by what each service is for. Selecting one opens the provider page with its description, available tools and connection form.
Approve the access
For a sign-in connector, the service takes you through its own approval screen and returns you to the same page. Duvi never sees your password.
Choose the tools
Duvi asks the service what it can do and lists the tools it found. Turn off any tool you would rather the agent never called.

Access and tools

When you connect a service, Duvi asks for everything the service offers, so Linear can raise issues and Airtable can update records as well as read them. Every tool the service offers is then listed on its page in Studio with a switch, and the agent can call only the tools left on.

Turn off any tool you would rather the agent never called. An agent answering customers has no reason to delete a repository or refund a payment, so leave those tools off unless the agent needs them.

Connection states

Each connection carries one of three states. A connection that is not working shows the reason at the top of its panel, and the agent carries on without it rather than failing the conversation.

State	What it means
Connecting	Set up, but the service has not confirmed yet. Give it a moment.
Connected	Working. Its enabled tools are available to the agent.
Not working	Usually access withdrawn or expired at the service. Reconnect from the same panel.

Two states look like faults and are not:

What you see	What it means
Connected, no tools listed	The service answered and offered nothing. Usually a feature that still needs switching on at that service.
Tools listed but never called	The agent had no reason to call one. Ask it something only that service could answer.

For HTTP actions and MCP servers you host yourself, see Tools.

Connector catalogue

How connectors authenticate

Connect a service

Open the agent

Pick the service

Approve the access

Choose the tools

Access and tools

Connection states