Pricing
Plans that grow with your conversations.
Start on your website, then add WhatsApp, phone and your team as you grow. No plan charges per seat.
Starter
$20a month
For one agent on your website and on the phone.
- Agents
- 1
- Replies a month
- 2,000
- Voice minutes a month
- 100
- Pages indexed
- 500
- File storage
- 5 GB
Includes
- A chat widget that matches your brand
- A phone number Duvi answers for you
- Answers from your website and documents
- Test every answer before you go live
- Actions in your other tools, like adding leads to your CRM
- Every lead, conversation and report in one place
Growth
$99a month
For every channel, with your team on hand.
- Agents
- 5
- Replies a month
- 10,000
- Voice minutes a month
- 500
- Pages indexed
- 5,000
- File storage
- 5 GB
Everything in Starter, plus
- WhatsApp, answered by the same Duvi
- Live answers from the tools you already use
- Hand any conversation to your team
- Quick replies, office hours and away messages
Enterprise
Custom
For support operations running at volume.
- Agents
- Custom
- Replies a month
- Custom
- Voice minutes a month
- Custom
- Pages indexed
- Custom
- File storage
- Custom
Everything in Growth, plus
- Knows which customers are signed in
- A separate workspace for each brand or region
- Custom roles and permissions for your team
- Lower rates when you go past your allowance
Prices are in US dollars. Allowances reset every month and are measured on the default model, so a larger model uses them faster and a smaller one stretches them further.
Questions about the bill,answered before the call.
What counts as a reply?
One answer from your agent to a customer, on your website or on WhatsApp. Allowances are measured on the default model, so a reply from a larger model counts for more and one from a smaller model for less. Studio shows the rate for the model you select before you switch.
What happens when I use the whole allowance?
Your agent keeps answering and draws on your credits at the rate Studio shows. If the credit balance reaches zero as well, your agent stops taking new conversations rather than answering worse, so keep a buffer or turn on automatic top-up.
Does building an agent use the allowance?
No. Setting an agent up, changing its configuration and connecting a channel or a tool use nothing. Only conversations do.
Can I start without a plan?
Yes. New accounts start with five free credits and pay as they go, with no plan at all. A plan makes sense once your volume is steady enough to size.
Tell us your volume.We size the plan.
Say roughly how many conversations and calls you expect in a month, and on which channels. We reply with the plan that fits and set it up on your account.
Not ready for a plan? Start in Studio on five free credits and come back when the volume is steady.
Get started
Usually answered within one working day.