Agents, built in conversation.

Conversations that drive business.

From conversation to conversion.

From understanding what a customer wants to recommending what fits, Duvi turns every conversation into action.

AI that knows your brand.: Train Duvi on your website, products, services and policies.
One AI. Every customer touchpoint.: From your website to WhatsApp and the phone, Duvi keeps every conversation on brand.
Better answers. Less friction.: Answers come from the knowledge you approve, and customers get them without waiting.
Answer. Guide. Convert.: Duvi does more than answer questions. It helps customers take the next step.

Start with five credits.Add more as you go.

Every new account gets five free credits. Setting Duvi up costs nothing, and credits are only spent when Duvi handles a conversation.

Let’s create

Know what’s working.Find what’s next.

Duvi Studio reads every conversation and shows you what customers ask for, what Duvi handles on its own, where people get stuck, and where new demand is starting to show.

See what Studio shows you

The analytics view for the last 30 days: conversation and session totals, the customer rating, conversation volume over time, the split by channel, response times, what customers asked about most, and the conversations that need attention.

Duvi answers everywhere.On your website, WhatsApp and phone.

Set it up once. Duvi answers chats on your site, messages on WhatsApp and calls to your number, from the same knowledge every time.

Set up your channels

DuviOnline

Hi. What can I help you with?

Where do your answers come from?

From the pages you point me at. I read them, and I answer from what is there. When it is not there, I say so rather than guess.

DuviBusiness account

Can you take my details and have someone call me?

Yes. Leave an email or a number and it reaches the team with this conversation attached, so nobody asks you to start again.

DuviConnected

CallerIs this a recording, or can I actually ask you something?

DuviAsk away. I am the same Duvi that answers on the website and on WhatsApp, with the same knowledge behind it.

WebsiteWhatsAppPhone

Built for the job you need done.From first question to repeat customer.

Lead generation: Turns a question into a name and a number your team can call.“Can someone call me back about pricing?”
Customer acquisition: Answers pre-sale questions the moment interest peaks, day or night.“Do you have anything near the city centre?”
Shopping assistant: Finds what suits them and builds the cart.“A black blazer under $100, size M?”
Customer support: Answers from your own policies and hands over to a person when it should.“How do I return this?”
Bookings: Takes the request with the details your team needs to confirm it.“Can I book a test drive for Saturday?”
Order updates: Tells customers where their order is, without a ticket.“Where is my order?”